NHS Direct

12 June 2008

NHS Direct has published research showing that four out of ten callers are advised to self-care and that three quarters

14 May 2008

Parts of NHS Direct Online, the highly successful and popular web-based patient advice and information service, look set to be

9 April 2008

An upgrade to the NHS Direct triage software led to problems resulting in increases in call lengths of up to

28 March 2008

E-Health Insider’s industry news round up for the week ending 28 March 2008 featuring supplier news and appointments. Supplier news

25 March 2008

NHS Direct has reported a fall in telephone calls received, attributed to an increased usage of its website for health

4 March 2008

Fiona Barr looks at the role information technology can play in providing greater information for patients.

4 March 2008

Calls answered by NHS Direct in the last year were costed at just over £16 each, official figures from the information and

3 March 2008

NHS Direct is seeking cash incentives to ensure staff reach out to “people in deprived areas”, as part of their

28 February 2008

Annual savings of 60,000 tonnes of carbon dioxide (CO2) and around £121m on travel costs could be achieved if 3% of

13 February 2008

NHS Direct has launched a new text messaging service that allows users to obtain details of local health facilities. Anyone

Most Popular