Herefordshire and Worcestershire implement Alcidion’s Miya Flow

Herefordshire and Worcestershire Health and Care NHS Trust has become the first NHS community trust to sign up to Alcidion’s Miya Flow technology.

Miya Flow will give healthcare staff interactive electronic dashboards to help them manage the flow of patients, who are spread across six community hospitals in the county. It will allow staff to use journey boards to manage bed capacity, giving early visibility of patients who need beds, alongside clinically contextual information.

This will mean community hospitals within Worcestershire can now streamline patient journeys, deliver timely care and discharge and more easily and efficiently manage beds across multiple sites.

Lisa Yates, deputy chief information officer at Herefordshire and Worcestershire Health and Care NHS Trust, said: “Introducing Miya Flow will make a big difference to our healthcare professionals in delivering care and enabling effective discharge pathways. It will provide ward staff, bed managers, and specialist clinical teams with information at a glance to help them get patients to the right place in their care journey without delay.

“Rather than recording information on isolated systems, logging in and out of different screens, and spending time phoning wards at different times of the day to understand bed capacity, our staff will have all the information they need at a glance to find the right beds for patients quickly. Healthcare teams will also be able to see more easily which patients need their attention and will be able to plan their time and resources more efficiently.”

Miya Flow will be configured by Herefordshire and Worcestershire Health and Care NHS Trust so that staff gain information specific to their role or geography. It will also allow specialities – such as pharmacy or occupational therapy – to review which patients need their support and how. The solution will integrate seamlessly with existing systems.

Lynette Ousby, UK managing director at Alcidion, said: “Transferring our NHS experience in flow to help busy healthcare professionals in community hospitals throughout Worcestershire is an exciting opportunity.

“This is all about making the right thing do the easiest thing to do for people who need information at a glance. I look forward to seeing clinical benefits materialise quickly as wards and clinical teams put our technology into practice, and gain easy access to information they need to deliver care as efficiently and effectively as possible for patients.”

Herefordshire and Worcestershire Health and Care NHS Trust is one of England’s mental health global digital exemplars, and recently selected Better to deliver an EPMA solution across its mental health recovery units and community hospitals.