Wrightington Wigan and Leigh expands OnBase platform

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust has expanded its use of Hyland Healthcare’s content services solution in a bid to improve its operational efficiency.

The trust has expanded its use of the OnBase platform to include its legal and procurement teams, which will optimise back office operations and enable the trust to streamline the management of the hundreds of contracts it processes annually.

The OnBase content services platform was originally implemented in 2015 to bring integrated workflow for the trust’s Allscripts electronic medical record (EMR). By expanding it to other departments it aims to improve processes, care and outcomes across the trust.

Martyn Smith, associate director of digital at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust, said: “When we assessed our contract management process, we knew it lacked the automation, transparency and auditability needed to scale with our growth plans.

“One of the biggest challenges our legal department faced previously was the lack of transparency within manual contract management and auditing. We’re looking forward to leveraging the OnBase Contract Management solution to help us expedite contract execution and support achievement of our mission of providing the best patient care and outcomes.”

When the platform is fully implemented the trust expects to see an increase in productivity thanks to gaining a complete view of all information, including executed contracts, revisions, related data, supporting documents, expiration and renewal dates and staff ownership details.

It will also be able to better manage the complete contract lifecycle as well as automate repeated tasks and standardise contract requests. Staff will gain a clear understanding of their current workload and upcoming obligations thanks to improved visibility within contract status and lifecycle.

Haroon Iqbal, Hyland Healthcare account manager, added: “Harnessing the OnBase platform to manage contracts, WWL (Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust) will have a central location to store, track, collaborate and take actions on all documents, data and tasks associated to any contract, bringing greater visibility and control into the process and mitigating risk.

“Furthermore, reporting dashboards will bring additional transparency to the process lifecycle with a clear view of current and upcoming work, audit trackability and due dates or expirations to identify and eliminate bottlenecks, and delegate the proper resources.”

The London Clinic selected to work with the OnBase platform in July last year to digitise and manage its content, while in September 2021 Gloucestershire Hospitals NHS Foundation Trust also selected the platform.